As standard shipping company we use DHL.

The reason is following:

We do not ship with any other company as DHL. As a reward, we get their so called Platinum Service. This is why: With DHL we had the lowest problem rate over the years, and prices are a lot lower. Only thing is longer shipment time with DHL. However since we over pack most items, we (~ you) get charged with so called volume weight when using fast courier service. This can triple the weight for calculations, and besides the kilogram charge is 3x higher too. So a 30 Euro package with DHL can cost 270 Euro with fast courier service that way. So you pay 9x more to receive it ultra fast. However, faster handling is per definition related to more shipment damage. People do not realize, but 48 hours from Germany to Thailand means nothing else than kicking the package around. We have glass in many of the boxes though! This would have been acceptable if the insurance of the "very fast" couriers would pay quickly and without problems. However when you want insurance money, they show their ugly face. So.... it is better not to have damage in the first place, the best company for that is DHL post. So yes it takes a bit longer, and tracking is not the best there is, but for that you receive goods that have not been kicked around, and in the end simply less problems. I think this is what counts, customer satisfaction at the end of the process.

You and we pay the same for the shipment cost. 

Some estimations of the pricing.
For final pricing we need shipment weight and county.

	Incl. VAT	Without VAT
Belgium, Austria, Holland. 2kg Package:	Airmail 10,00 Euro	.
Italy. 2kg Package:	Surface 13,40 Euro	.
USA. 2kg Package:	.	Airmail 29,43 Euro

Overseas: SURFACE means not by boat! 
It is send by surface from Germany to the airport. Then in the country of arrival it is send
from the local airport by surface to your your house.

When we ship outside of Europe, surface will take 12...25 days.

Within Europe, surface will take 4 ... 11 days, depending on the distance.