Just received the first of two, today, excellent packed, fast shipment service.
DISCLAIMER: The following text is my own opinion, please read it only as such. If there are any mistakes or errors, that is because the following represents indeed only my personal opinion.
Problems I had with it. As far as I recall, the Amplitrex 1000 has been introduced in 2004. So I waited a while buying it, just to make sure I didn't buy early versions of it. Unfortunately this did not fully work out as I hoped.
Problems and software Bugs Nr 1)
Test Table - Grid Voltage wrong for DHT tubes.
To my personal opinion, there is a hardware related problem with the software of the AT1000. This problem is only with directly heated tubes, because the AT1000 connects one end of the heater to ground and the other end to the DC heater voltage. This lifts up the heater center with half the heater voltage. This may not seen relevant, but it is. With Directly heated Tubes (DHT) there is no electrode for the cathode connected to the outside world, such as with indirectly heated tubes. Still, we have to take the heater center as the reference point for the cathode voltage, and not one of the two ends. Problems come now, if we have to apply the negative grid voltage.
Best is to use a numeric example. Suppose you have a 2A3 tube, the ideal 2A3 pulls 60mA at 250Volt, with -45 Volts grid. You can look that up in any data sheet ever made, the are all the same.
The next cut out shows where the grid voltage is referred to. So it is definitely not referred to ground, but to the MID-POINT of the heater.
Let's not start asking WHY that is. The data sheet is 70 years old, and we must accept it was defined that way and no other way. There are no data sheets which define that you have to measure the 2A3 DC heated, and refer the grid voltage to ground. Besides if you do, it makes one hell of a difference if you apply +2.5V to the heater or -2.5V. At positive heater voltage a new 2A3 will draw 13mA LESS than at negative heater voltage. Now, neither positive or negative heater supply is defined in the original data sheet anyway, so let's not get confused by this. Of course you CAN easily measure the 2A3 with +2.5V DC heated, BUT you are supposed to measure 60mA still. Reason is, this is the SAME tube, and a DC measuring method was never defines by RCA. So to get the same result, you need to apply a less negative grid voltage as -45V. You need to apply -43.75 Volts, to be precise. This problem was pointed out by me, to AMPLITREX, and they have changed the tube data tables indeed. So where it was written -45V, they changed that to -43.75V, and there you are: 60mA. Besides, and very important, only at 60mA you can measure the transconductance and compare it with the data sheet value of 5.25 mA/V.
Still this prints out the test results wrong!
So suppose you have a bogey tube. Such a tube is one with data as in the cut out #1 (above here)
You apply -45V grid at 250V plate, and it will draw 60mA. This data is final, there is no other.
Now the amplitrex prints the following result in the computer mode:
Plate Voltage 250V
The patch with changing the tubedata.csv table will correct the plate current to the right value, but the grid voltage is represented WRONG still.
And again, there IS NO DC method for testing the 2A3. So the DC data would need to be corrected in software for getting the AC Results. Man, this would have been so easy! Just let the -45V in the test data table, and add half of the filament voltage to this in software. So -43,75 is effectively applied to the tube (DC heated) and that would give the same results as AC heated.
Problem Nr 2)
Curve Chart, all grid voltages are wrong for DHT tubes.
The above situation leads also to WRONG data of the tube curves (in the computer mode). So with the RCA 2A3 you must program the tester for these values:
Grid Voltage, 0V, -10V, -20V, -30V, -40V, -50V, -60V, -70V, -80V.
Indeed these values are printed by the Amplitrex on the curve sheet. However in reality, the gird voltages used are:
Grid Voltage, -1.75V, -11,75, -21.75V, -31.75V, -41.75V, -51.75V, -61.75V, -71.75V, -81.75V
The problem gets very visible with the 0V line. With triodes, this line starts in the left corner. ( So at 0Volt Plate, 0mA plate current). The 0V line of the Amplitrex starts at where you normally have -1.75V
Also due to this problem you are not even able to draw the 0Volt line, because you have at least half the grid voltage
Problem Nr 3)
I heard from other users, a patched tube date table excists, but actually myself I was never send it. I call this a problem, because I expect an update unsollicited if they have an error in the data. Even Microsoft does that. For me it is not a problem to patch this myself, but it is proof they don't send out updates, even when they know there are errors, and they know they have to send an update to everyone.
To say in in another way: I never received an update. Never.
Problem Nr 4)
The patched tube date table is easy to replace when you use the tester in the computer mode. Just replace it on your PC and you're done. However it is a very risky thing to replace the (same) table inside the tester. If this goes wrong, for instance at a power down in your house, you can damage the internal software completely, including the possibility to restore it. So you will need to send the tester to Amplitrex of that happens. Also I know of people who do not use the tester together with a PC, because they find that too difficult. You can't tell those people to do a firmware update for clear manufacturers errors, and say if it goes wrong it's their personal problem. So these people to my opinion have a legal right for a free update, in house at Amplitrex. And yes the firmware update is risky, I almost killed my own Amplitrex with it. I could recover it, but I won't touch that feature again. When I am not mistaken, the patch was made en of 2011. So we talk of testers that were send out before that.
BIG Problem Nr 5)
AT1000 can not print pentode curves. What the h.... ???!!!
The PENTODE curves are printed TRIODE MODE. The Amplitrex website said it can test pentodes. This is simply NOT TRUE. Being able to test pentodes in Triode mode, is very nice of course - as an option. However it gets quite strange if the pentode mode is missing from the software completely. . To my opinion, not having a pentode mode for pentodes is the next blooper. ANOTHER one of those things, that requires a fix, and a free update unsollicited.
Problem Nr 6)
So called "Emission Test" is not what the word suggests..
I disagree with what they are doing here. Tube Emission is not measured the way it is done here. An Emission test is done by trying to draw a current with the tube, in diode mode. What is done by the AT1000 is measuring normal DC current in triode mode for all tubes, and this is compared to the data sheet value in percent, and then call it emission in percent. Sorry, but this is NOT the emission. A tube with 80% plate current can easily have 120% emission. This 80% plate current is called 80% emission by the Amplitrex AT1000, and we may be having a 120% (REAL EMISSION) tube on the tester. This is a real bloober also.
Problem Nr 7)
Sorry, the cooler fan is definitely much too loud. It is a real relief to turn off the Amplitrex, and then finally that loud fan stops.
Problem Nr 8)
Transconductance results in fixed bias mode are a misleading result.
Transconductance is represented by the AT1000, in percent of the attachment value. So far so good. However this can only be done in the AUTO BIAS mode, so when you force the tube to take the data sheet plate current. When you go to the FIXED BIAS mode, you usually will get another plate current. Higher or lower. Not may people realize, the transconductance changes very much with the plate current. So when you test a 2A3, the transconductance is supposed to be 5.25mA/V at 60mA. Now the problem comes in the FIXED BIAS mode. When you have a tube, which has for instance 5.77mA/V at 60mA, this is a +110% transconductance tube. Suppose now, this particular tube needs a grid voltage of -say- 40Volts to draw this 60mA. Then, in FIXED BIAS it will only draw 40mA perhaps. Now transconductance will drop to -say 4.9mA/V and the AT1000 will call this a 85% tube. The error here is, the 85% is calculated from 5.77mA/V at 60mA and 4.9mA/V at 40mA. However you must calculate the percentage only from two 60mA measurements. You will get more awareness about this, when you see tubes get tested at much below 100% transconductance, while you are sure they are strong and new.
Problem Nr 9)
Test program stalls when you press the "TEST" key twice.
When you have a test running, and by mistake you press "start" a second time, the software stalls after 10 seconds with a message about an "RS232" problem. Then, if you try to re-start the program nothing happens. Reason is, there is still "something" running called "TEST". Only when you kill this via the windows task manager, you can re-start the program.
Problem Nr 10)
The grid voltage is advertised like this: "GRID (G1) SUPPLY: 0 to -99.9 VDC, in 0.1 V steps (-150V in Auto Bias mode)"
However when I try so with my AT1000 testers, G1 can not be set to 0V. It starts at -0.1V instead. For myself this becomes a big problem when making tube charts, because I have to set the grid step for instance at -10V. So I get -0.1V -10.1V -20.1V etc. Very unusual values. Then if I forget the zero volt curve, I can start at 1V, but then you get -1V, -11V, -21V, etc. Again not nice. In reality you have to skip the first curve if a series, and that is also not nice. So I can test from -10 to -99.99. Most of all it was advertised as 0 to -99.9 VDC and that's simply not what it is. VERY BAD.
Software Features: You should read the link at the bottom of this page, where the Amplitrex is compared with a 20 years old digital SOFIA Tester. This compare shows the strengths and the weaknesses of each of the two. This is nice because you will see now, what two different companies did, while trying to achieve the same. I can't find any of the goodies of the Sofia software in the Amplitrex functionality. Which is a real pity, because the SOFIA Software -even today- has amazing functionality, myself I like it more than the AT1000 software. Well but the SOFIA is not made any more. I keep mine on a safe place, and use the Amplitrex as the workhorse.
Problem Nr 11)
The curves charts are generated by the build in software, for printing in the top-left corner, and a HORIZONTAL page. ( So a rotated page). However there must have been some confusement with USA and European printer settings, because when I print it here, it prints the image too close to the edge. This is only so for the curve charts. The table with test data is printed correct. This issue would have been solved automatically, by adding a small blank area to the charts. Well with (another.....) work around, we can work around this. What is more difficult, the charts are AUTO SCALING and I can't get this terrible feature switched off. I hope is (another.....) work around, but I wasn't able to find it, and in the manual there is nothing mentioned. The problem is, when I plot the charts of two tubes which are almost identical, still in plots for instance the one tube with a scale of 55mA and the other with a scale of 60mA. Then -of course- the buyer of those tubes lays the charts on each other and holds the pages against the light, and then complain to me about bad matching. So to prevent this, I need to try to fiddle around with the test tube settings until by coincidence the charts have the same scales. I can tell you that can drive you crazy sometimes, but I am usually successful with just two tubes. You never get it done with a series of 30 tubes of course.
The Amplitrex produces tube charts, one with a 50mA scale, the other with a 60mA scale. The reason is unclear to me. Chart1 - Chat2. For your interest, you should print those two curves and lay the pages on each other. You may not believe the tubes are identical, yet the are. In the end, what use is the explanation, when thee is no solution.
Problem Nr 12)
Chart Plotting work only right, when the PC is set for USA number format.
The USA format is. 10.5 mA, the European format is 10,5 mA. So a comma instead of a point. Now, the whole software assumes you have a USA computer, and of you don't (such as with me) the program will not plot curves. So before you start the AT1000 software, you need to set your PC to American number format. By itself not a problem to do but...... for just in case you do multi tasking, so use another program which uses numbers, this program now uses the USA method also. This will even go completely wrong when you use Excel or any program where the difference between a point and comma is important, as these programs will now use a point, where you intended a comma. Since I kept in making mistakes myself because of this, I decided to use an old PC for my two AT1000's, and set this to USA number format. THIS IS ABSOLUTELY KNOW AT AMPLITREX, YET THEY ARE SILENT ABOUT IT.
Problem Nr 13) posted 28.12.2012
This is a bad one. You can be superstitious or not, but it is problem Nr. 13.
This problem comes from the A/D converter having only two resolutions, 10mA and 160mA. This is really troublesome when you have 9,5mA tubes, and you test them by the settings as supplied by the original Amplitrex tube test data.
The real problem is: A/D CONVERTER OVERFLOW IS NOT DETECTED. It clips ar 10mA, and the maximum value of 10mA is simply used "as is" even if the tube was pulling more than 10mA. I had a severe case, of a good tubes can be reported "bad" but in fact what is bad is the software, and there is nothing wrong with the tubes!!!!!
Not a real Problem
This one is not a real problem, but I want to mention it anyway. After doing every test, the configuration settings pop up as a separate screen. Probably for in case you might want to print this or so. Personally I find this very annoying if a new screen pops up EVERY TIME, and all I do is click it away EVERY TIME, and it would be better to have a software key "show configuration" to make it pop up, and for the rest not annoy me. There is no work around, since the software chooses a fixed position (RIGHT IN THE MIDDLE) of the screen. So if you shift this stupid menu in a corner, that doesn't help, because after every test, it pops again in the middle of the screen, where you don't want to see it. A man.... after every test it pops back. So I suggested to Chris Terraneau not to set the default position in the middle, but let that menu screen where it is. So that works for Chris quicker than adding a soft key, which he also needs to explain the function of, in the manual etc. Shifting the menu in a corner is a natural reaction for most users that get annoyed by it. Then all the software needs to do, is LEAVE it there. Needles to say, this idea was not followed up on, and for me that was the last time I send an improvement suggestion, as he never does anything with it anyway. I rather put the things here, I hope Chris reads what others can read, and perhaps he finds that more inspiring than privately send messages ;)
Problem Nr xx)
Lack if interest. I put this all at the end, so I can insert more issues as I find them, and I probably will. In the beginning I have send software issues to Chris Terraneau of Amplitrex, hoping for a software upgrade, which he might be able to use as general improvement as well. All I can say is, I get always an answer in a really timely manner. Quite unusual today in the internet, and a +100% positive for that. Only in the end, all I get is another one of those work around recommendations, and never the a software repair. My personal conclusion is, Chris Terraneau is not interested in software improvements. I have no other way to express it. He is only interested in get you going with the way things are, and I must be fair, this is really what he helps you with very good, and very fast.
Yet we all know that software is always full of bugs and mistakes, and it means good software lives from continuous patches and upgrades. I never see that happening. You may have noted, I feel deeply disappointed by this.
The good part of it:
Don't get me wrong, I like the Amplitrex AT1000. It's just because in the internet problems come first, I took this order. Since overall the Amplitrex is a good product, it still received only four stars from a maximum of five. Having the AMPLITREX AT1000 is having good technology in house, and technologic advantage is what makes our company attractive for customers. So we always use best instruments we can find. If not, we 100% restore an old one. (see Restoration report about Funke W19 we use, and four "Kalibr L3-3" we use). We use a total of three AT1000. Two here in Germany and one in the factory in the Czech Republic. A fourth one is in use with our USA distributer. So Chris got over 10k$ business via us.
First impression. I unpacked the unit, plugged in the mains cable and switched it on. Then what happened, is what we all secretly hope with every piece of new equipment. I needed no manual and I could understand it "by doing". I switched on the Amplitrex, and the large display lights up and comes up with a digital "roll chart". Well, we have seen that before as paper version, so hey... I understood that right away! I just scrolled down to 6SN7, because I had one on my desk. I selected it, and then I expected having to look into the manual. I was ready for that. To my surprise the tester said: "put the tube in Socket E, and press "Enter". After I did so, the automatic test began before I knew it. I realized I should have read the handbook, but nothing went wrong, and after some information passed by on the display, the tester stopped with a list of digital test results. So, plate current, Transconductance, leakage, everything. I was so surprised having this result out of the box. Unbelievable! I took out the tube and compared the result with one of my L3-3 that are reference testers. All readings are identical. :)) A fantastic fast result.
Materials. The "feeling" of the tester is much better than it looks on the picture. The case is good quality and the deck plate is thick and heavy material, and the (few) sockets are good quality too. When I see how some of the old Hickoks look after so called "experts" and other idiots have worked with them for 40 years, I can tell you they really suffer. So this very rugged case for the Amplitrex is a very good idea and will withstand the "experts" for many years.
Tube sockets. The 9pin socket I think is too tight and it damaged tube pins of some expensive ECC88. After I plugged in a NOS tube a few times, the pins look used already. For the rest, tube sockets are fine, and even the (dangerous) metal rivets of the Chinese UX4 sockets have been carefully insulated. Good job. There are not enough different tube sockets in the tester's deck, but fair enough, I knew that before buying.
Calibration: They do have calibration points inside, but there are several ways to check the voltages from the outside, so you can regularly verify that. Also since we use three amplitrex we can compare one with the other. Mind you, the grid voltage has an internal series resistor inside, so you can only verify the grid voltage with a tube volt meter, or any other extremely high impedance meter. Mind you the regular 10Meg Ohms that almost all digital meters have, is too low. Or, what you can do, tap it from the inside, before the series resistor. (p.s. when you have two digital multi meters, you can test the impedance of one, with the other. Likely you will see 10 Meg Ohms)
Conclusion for Stand alone mode: When you are not so technical, and just need some quick good/bad results, the stand alone mode is what you need, and don't even think about computer control. However this tester does not tell you when a tube is good or bad. This can be real problem for non-experts, and you MAY want to prefer a good old Hickok with a red-green scale. So with a Hickok the red-green scale is really reliable, I can tell you so. The Amplitrex says something about Emission in percent, and Gm in percent, however it is not testing Emission at all, but plate current and just calls that emission. Which is a mistake in the software. Furthermore 20% below average Gm is not so bad as long as the tube heats up fast, and plate current is strong. Vice versa for low plate current. It is no problem when Gm is above average and heat up is fast. Some factory-new tubes can be that way. With some understanding of tubes, the stand alone mode is a very good one. Automatic leakage test and grid current tests are reliable, and switch off the tester in case you're trying to test a tube that is a problem perhaps for the tester itself. In the end you have similar results as with the L3-3, but without all the buttons and knobs and cards and knowledge you need for the L3-3. Here is the advantage of the Amplitrex. It fills a huge gap on the tube tester market. Attention: I do see a problem with those "Gm=80%" result in fixed bias mode, which is misleading, and tubes can not be that bad. To get the REAL picture, set it on auto bias. Well, what is positive is, the experts already know this (of course)
Conclusion for Computer control mode: This is actually why I bought it. However this function is not very self explaining. A problem for non-USA users is, that you MUST set your PC to USA Region, or the software will make errors and/or crash. So to work comfortable, I used a dedicated PC for this and set it to USA Region. It is difficult to use database programs like Open Office (or worse: Excel), since problems arise where comma's and are used in Europe, where the USA uses semicolons and vice versa. If you ignore this, you mess up the tube data tables, and the software will stall, or produce weird mistakes while drawing tube curves. So to prevent this, I use now a dedicated PC, which I set to "USA" region. This sounds so simple, but having to use an PC, for the AT1000, is a cost factor, and it takes away real estate in the lab as well.
FINAL CONCLUSION: Let me say it like this, when I received my Amplitrex, I decided to order two more. I think that tells it all. Let me put it like this. The hardware is 00% top quality, and really without any issue. The software however is a bit raw, just made two "work" and that's it. Not so much problems and errors excists, but because these are not followed up (to my personal standards of quality) these things may seem larger, if you are forced to see it, every time you use the AT1000. Many items were brought up to Amplitrex, and really a software repair should be possible. So far there is only a patch with the data tables, which is not regarded a decent software repair by myself. It is regarded such by Amplitrex, so let's just say we have another opinion about this.
THREE STARS ***